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Our Policies

Tripadvisor is an online travel company that helps people around the world plan, book and experience the perfect trip. Our website, mobile properties, and related applications (collectively, our “Website”) are part of the Tripadvisor group of companies, which is owned and operated by Tripadvisor LLC. We understand that providing information online involves a great deal of trust on your part. We take this trust very seriously, and make it a high priority to ensure the security and confidentiality of the personal information you provide to us when you visit our Website or use our services. Please read this Policy carefully to learn about our privacy practices. 

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Welcome to the Tripadvisor websites and mobile properties located at www.tripadvisor.com and applicable country top level domains (including sub-domains associated with them), related software applications (sometimes referred to as “apps”), data, SMS, APIs, email, chat and telephone correspondence, buttons, widgets and ads (collectively, all of these items shall be referred to herein as the “Services”;

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If you believe in good faith that materials hosted by us infringe your copyright, please provide the written information requested below. The procedure outlined below is exclusively for notifying TripAdvisor that your copyrighted material has been infringed.

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At Tripadvisor, we've created a community where members can read one another's travel reviews and plan and book their perfect trips. Once in a while, someone will try to game our system by posting a fake review, so we thought it would be helpful to share our approach, our policies, and the actions we take to identify, block, and remove fraudulent reviews. Here's what we believe.

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Portions of Tripadvisor mobile software may use copyrighted material, the use of which is hereby acknowledged, according to the terms of the following licenses.

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Tripadvisor Plus is a subscription program that seeks to provide subscribing individuals (“Members”) with travel benefits, including without limitation amenities, offers, awards and services, which Members can use to improve their travel experience and lifestyle (together with those “Services” referenced in the Tripadvisor Terms, Conditions and Notices, collectively, the “Services”).

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The Tripadvisor Plus 10% discount is not available for the following products.

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Tripadvisor Text is a travel guidance service provided via SMS-based text messaging (although the specific technology utilized may evolve over time) that connects users with travel industry professionals.

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These Terms of Service govern the use by you (the “User”) of certain travel services (as described in these Terms of Service, the “Tripadvisor Travel Portal”) made available in Tripadvisor’s mobile application by Tripadvisor LLC, a Delaware limited liability company located in the United States of America, and its affiliated companies (“Tripadvisor”).

Within the Tripadvisor Travel Portal, Hopper (USA), Inc. (“Hopper”) may make available to you its Hopper Cancel For Any ReasonTM service (“Hopper CFAR”). Hopper CFAR provides flexible travel services that enable you to cancel your hotel booking made through the Tripadvisor Travel Portal within a defined period of time and receive a full or partial refund, as set forth in these terms and conditions (“CFAR Terms”). 

The Tripadvisor x Macy’s Star Rewards discount of 15% off Things to Do, when booked in the Tripadvisor app 2/18/24-5/18/24, is not available for the following products.