Newsroom
Now you can send TripAdvisor a message via Facebook Messenger asking where to stay, eat, or what to do any time, anywhere.
NEEDHAM, MA, March 16, 2017 -- We want to let you in on a fun, new feature we have been testing here at TripAdvisor that is now available on Facebook Messenger. We’re excited to launch the TripAdvisor chatbot, which makes it easy for you to ask for travel advice and recommendations regarding popular restaurants, attractions, hotels, and flights.
In case you are unfamiliar with chatbots, they are simple artificial intelligence computer systems that you can chat with via text. Many people use them to help get things done, or even to be entertained.
Now you can send TripAdvisor a message via Facebook Messenger asking where to stay, eat, or what to do any time, anywhere. TripAdvisor will scour our millions of reviews to instantly provide you with the best recommendation – all within the Facebook Messenger platform experience. TripAdvisor’s bot will eventually learn what you like in the perfect trip. In fact, the more questions you ask, the better, as it gets smarter with each new inquiry.
Let’s say you’re in New York City and craving sushi. No problem – just log on to Facebook Messenger and simply send the TripAdvisor bot a message asking for sushi restaurants nearby your current location. If you are in the West Village for example, the bot might recommend Morimoto, Blue Ribbon Sushi or Sushi Samba – you will be enjoying a delicious spicy tuna roll in no time!
The bot is also a great way to help you make decisions about what flight to take or where to stay, eat or go with friends or family. Anyone you invite to the chat can review options you suggest and “like” their favorites, allowing for quick consensus on plans.
Key features
How to begin chatting with us
Try it out and let us know what you think!
Please click here for the full blog post, containing additional details on the announcement. Hi-res screenshots are available for download here: https://we.tl/BuW649GsbV
Note: The TripAdvisor Facebook Messenger Bot currently only supports interactions in English.