TripAdvisor®, the travel planning and booking site, today announced the winners of its first annual Travellers’ Choice® awards for airlines, recognising Qantas as the top airline in Australia and Emirates as the world favourite.
The awards honour 50 airlines overall, including top lists for the World, Europe, North America, the Middle East and Africa; as well as 16 regional winners. The awards also highlight top airlines by level of service, covering First Class, Business Class, Premium Economy and Economy.
Award winners were determined using an algorithm that took into account the quantity and quality of airline reviews and ratings submitted by travellers worldwide, over a 12-month period. The hallmarks of Travellers’ Choice award winners are outstanding service, quality and value.
TripAdvisor reviewers like Qantas for its ‘fantastic service’ and ‘good value, making it ’a pleasure to fly with’, with the airline scoring an average review rating of 4 out of 5 bubbles.
“We are proud to announce the inaugural Travellers’ Choice awards for airlines, to help travellers make the most well-informed air travel decisions, based on the experiences of the global TripAdvisor community,” said Bryan Saltzburg, senior vice president and general manager for TripAdvisor Flights. “The airline industry is investing billions of dollars in new aircraft and service enhancements to differentiate the flying experience and these awards recognise the carriers offering the very best experiences and value to the traveling public.”
Class of Service Global Winners:
Best First Class: Emirates, United Arab Emirates
Best Business Class: Aeroflot, Russia
Best Premium Economy Class in the World: Air New Zealand, New Zealand
Best Economy Class in the World: Emirates, United Arab Emirates
Top 10 Airlines in the World:
- Emirates, United Arab Emirates
- Singapore Airlines, Singapore
- Azul, Brazil
- JetBlue, United States
- Air New Zealand, New Zealand
- Korean Air, South Korea
- Japan Airlines, Japan
- Thai Smile, Thailand
- Alaska Airlines, United States
- Garuda Indonesia, Indonesia
Top 10 Major Airlines in Asia Pacific:
- Singapore Airlines, Singapore
- Air New Zealand, New Zealand
- Korean Air, South Korea
- Japan Airlines, Japan
- Garuda Indonesia, Indonesia
- All Nippon Airways, Japan
- EVA Air, Taiwan
- Asiana Airlines, South Korea
- Thai Airways, Thailand
- Cathay Pacific, Hong Kong
For the complete list of winners from the 2017 Travellers’ Choice awards for airlines, visit www.tripadvisor.com/TravellersChoice-Airlines. Travellers can also follow the conversation on Twitter at #TravelersChoice.
TripAdvisor is the world’s largest travel site**. Travellers can read millions of reviews and opinions and book their next trip at: www.tripadvisor.com.
Methodology:
Winners were based on airline reviews submitted on TripAdvisor Flights from February 2016 to February 2017.
