SYDNEY, Australia, May 20, 2014 – TripAdvisor®, the world’s largest travel site*, today announced the results of its second annual Cities Survey, revealing how travellers view key tourist cities around the world. The results were compiled based on more than 54,000 responses from those who have recently written TripAdvisor reviews for featured cities around the world.
Of the 37 cities included in the survey, Sydney is among the top in the world for family-friendliness and attractions/things to do, coming in at 7th and 12th respectively. Boasting iconic attractions[1] including Taronga Zoo and the Sydney Harbour Bridge Climb, Sydney also ranked highly[2] for its restaurants, cleanliness of streets and comfort when travelling alone.
Ranking first for city with the best overall experience was Tokyo. The city also claimed top spots for helpfulness of locals, taxi service, local public transportation, and cleanliness of streets. Tokyo received high marks across the board, as it ranked among the top 10 in 13 of 16 categories in the survey.
Other high ranking cities include Singapore which was number one for comfort travelling alone, and second for taxi service, cleanliness of streets, ease of getting around and family-friendliness; New York City which ranked first for best restaurants and nightlife; Rome which topped the list of attractions/things to do and culture; Dubai which was first for shopping and hotels; andBudapest which was voted best value for money.
Here’s a snapshot of some of the top performers by category:
Overall Top Performers:
Category |
First place |
Second place |
Third place |
Helpful locals |
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Friendliest taxi drivers |
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Best taxi services |
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Cleanest streets |
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Ease of getting around |
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Best public transport |
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Best value for money |
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Comfort travelling alone |
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Best for shopping |
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Best for hotels |
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Best for restaurants |
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Best for attractions |
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Family-friendliness |
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Best for culture |
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Best for nightlife |
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Best overall experience |
Overall Low Rankers:
Category |
Last place |
Second last |
Third last |
Helpful locals |
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Friendliest taxi drivers |
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Best taxi services |
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Cleanest streets |
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Ease of getting around araround to get around |
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Best public transport |
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Best value for money |
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Comfort travelling alone |
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Best for shopping |
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Best for hotels |
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Best for restaurants |
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Best for attractions |
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Family-friendliness |
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Best for culture |
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Best for nightlife |
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Best overall experience |
“The findings of the TripAdvisor World City Survey is a reflection of how travellers around the world perceive popular cities such as Tokyo, Singapore, New York City and Rome,” said Cindy Tan, Vice President, APAC at TripAdvisor. “Tokyo has received high marks from TripAdvisor travellers, who praise the city for its hospitality, cleanliness and outstanding public transit system.”
Note to Editors:
The survey was sent to those that have written a review on either a hotel, restaurant or attraction in the featured cities during 2013. To be included in the results a city was required to have a minimum of 300 completed responses, with the ranking based on average scores for each question. All analysis was conducted by Brainbox Research. The selection of featured cities is based on the key cities from countries which receive the largest number of international visitor arrivals (data compiled by the UNWTO 2012).
[1] According to data on TripAdvisor, the top family-friendly attractions in Sydney are Urban Jungle Adventure Park, Taronga Zoo, and Madame Tussauds. The top family-friendly attractions were determined based on the quantity and quality of reviews by family travellers on TripAdvisor, from April 2013 to March 2014.
[2] Sydney was ranked #15 for best restaurants and #16 for both cleanliness of streets and comfort travelling alone.