Reviews of Hotels, Flights and Vacation Rentals
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Hotels let guests customize rooms with flowers, more

...At the four New York boutique hotels that belong to the Library Hotel Collection, customers can order, for free, a number of items to customize their room when booking on the website. Options include coffee makers, lighted makeup mirrors, a mini-refrigerator, down or memory foam pillows, hypoallergenic bedding and eye masks, says Adele Gutman, the company's sales vice president.

Last month, the group expanded the program by placing a card listing the options on guestroom beds. It was in response to TripAdvisor reviews that suggested guests didn't realize the items were available, Gutman says...