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Privacy and Cookies Statement

13.1 Your U.S. State Privacy Rights

Depending on your U.S. state of residence, you may have certain rights in relation to your personal information that we collect, use, or disclose in accordance with this Statement, including:

  • Right to know. You may have the right to request that we disclose to you the categories and specific pieces of personal information that we have collected about you, the categories of sources from which we collected your personal information, our business or commercial purpose for collecting, selling, or sharing your personal information, the categories of personal information that we have disclosed for a business purpose, any categories of personal information about you that we have sold, and the categories of third parties with whom we have disclosed your personal information, if applicable. You may have the right to request your personal information in a portable format.

 

  • Deletion. You may request that we delete your personal information that we maintain about you, subject to certain exceptions. As described in more detail in our Statement, there are some reasons for which we will not be able to fully address your deletion request, such as if we need to complete a transaction for you, to detect and protect against fraudulent and illegal activity, to exercise our rights, or to comply with a legal obligation. You can also access, update, and remove your information by visiting the Member Profile page on our website.

 

  • Correction. You can request that we correct inaccurate personal information that we maintain about you.

 

  • Opt Out of Sales, Sharing, and Targeted Advertising. Depending on the local laws in the state you reside in, you may request to opt out of our sale or sharing of your personal information to third parties, or the use and disclosure of your personal information for targeted advertising. To effect the opt out, please click on the “Do Not Sell or Share My Personal Information” link on our homepage/app. You may also use a universal tool that automatically communicates your opt-out preferences, such as the Global Privacy Control (“GPC”). We will process the GPC signal as a request to opt out.

To take advantage of any of these rights, please contact us via our dedicated privacy portal by clicking here or contact us toll-free at tel:+18339305755. You may designate an authorized agent to make a request on your behalf. When submitting the request, please ensure the authorized agent is identified as an authorized agent. We may need to verify your identity or elements of the request to enable us to process your request. We will take reasonable steps to verify your identity when you submit a right to know, delete, or correct request; these verification steps will vary depending on the sensitivity of the personal information and whether you have an account with us. We may deny certain requests, or fulfil a request only in part, based on our legal rights and obligations. For example, we may retain personal information as permitted by law, such as for tax or other record keeping purposes, to maintain an active account, and to process transactions and facilitate customer requests. We value your privacy and will not discriminate against you in response to your exercise of privacy rights.

Depending on your U.S. state or residence, you may have the right to appeal a decision we have made in connection with your privacy rights request. To appeal a decision, please submit your request here.