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General Contact Information

Mailing address: Tripadvisor Inc., 400 1st Avenue, Needham, MA, USA 02494
General company phone number: +1 781 800 5000


Are you a traveller in need of help?  Have a question about your review? Problems booking your hotel, flight or attraction/activity?  Trouble with a restaurant reservation?

We want to help!  Did you know that nearly every customer service question can be answered by visiting our easy-to-use Help Centre?
 
Still need support?  Visit our general enquiries page and someone from Tripadvisor’s customer support team will respond as soon as possible!

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Sales inquiries: For advertising sales and questions about our contextual commerce programme, please contact us at sales@Tripadvisor.com 

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For members of the media or industry analysts seeking additional information about Tripadvisor, or to schedule an interview with a member of our management team, please contact:

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Owners of a Hotel, Airline, Restaurant or Attraction Listing?

Get listed: Owners of hotels, airlines, restaurants, attractions, and travel resources interested in a FREE listing on Tripadvisor, please read general information or submit a listing under "Get listed on Tripadvisor."

Listing problems or questions: If you are having difficulty or have further questions regarding listings or reviews, click here for support. 

Respond to a review: If you represent a hotel, airline, restaurant or attraction listed on Tripadvisor and want to respond to individual reviews submitted regarding your establishment, please use our online management response form.

The Tripadvisor website and app are owned and controlled by Tripadvisor LLC. 

DIGITAL SERVICES ACT CONTACT FOR USERS

You can contact Tripadvisor LLC directly using the contact information below:

Email address: help@tripadvisor.com

Postal Address: 400 1st avenue, Needham, MA 02494, USA

DIGITAL SERVICES ACT CONTACT AND LEGAL REPRESENTATIVE FOR AUTHORITIES

If you are a national Member State authority, the European Commission or the European Board for Digital Services then you can contact us directly using the contact information below:

Email address: poc-dsa@tripadvisor.com

Trusted flaggers and professional bodies may also contact Tripadvisor LLC using this email address.

Alternatively public authorities may contact Tripadvisor Ireland Limited, which is Tripadvisor LLC’s legal representative for the purposes of the Digital Services Act, using the details below:

Address: 70 Sir John Rogerson’s Quay, Dublin 2, Ireland

Email address: dsa.notifications@tripadvisor.com

Telephone number: +35315126124

Please do not contact Tripadvisor LLC via its legal representative using these details unless you are contacting us on behalf of one of the public bodies referenced above, as Tripadvisor LLC will not respond to your request. If you have any questions about the Tripadvisor platform, or wish to submit a complaint, please contact Tripadvisor LLC using the contact details set out in the DIGITAL SERVICES ACT CONTACT FOR USERS section above.