These are the world's 10 best airlines, according to TripAdvisor
Singapore Airlines has been picked as the world’s best airline by TripAdvisor, the travel review site will announce Monday.
Singapore bested No. 2 Air New Zealand and No. 3 Emirates to take the top spot in the ratings, which are the second of TripAdvisor’s now-annual “Travelers’ Choice Awards.”
“The award is a validation of the hard work and dedication of our thousands of staff all around the world, who focus their attention every day on ensuring that Singapore Airlines remains competitive on a global level,” Singapore Airlines’ CEO Goh Choon Phong said in a statement.
Southwest Airlines placed No. 6 in the global rankings, making it the top North American carrier.
“It’s an honor to receive several TripAdvisor Travelers’ Choice awards for Airlines including being the only U.S.-based carrier named a top ten airline in the world,” Ryan Green, Southwest Airlines’ chief marketing officer, added in the statement.
Rounding out TripAdvisor's global top 10 were No. 4 Japan Airlines (JAL), No. 5 EVA Air, No. 7. Jet2.com, No. 8 Qatar Airways, No. 9 Azul and No. 10 Korean Air.
TripAdvisor joins what seems to be an ever-increasing number of groups with rankings that try to rate global or U.S. carriers.
In fact, TripAdvisor’s list is just one of two airline rankings that are scheduled to be released Monday. Another – the Airline Quality Rating report that looks at U.S. carriers – was to be unveiled later Monday morning. The AQR ratings – issued jointly by Embry Riddle University of Florida and Wichita State University – tabbed Alaska Airlines as last year’s No. 1 airline in its "2017 report card."
Those are just two among numerous annual consumer-focused rankings that look at the airline industry. Among some of the more notable recent rankings: Skytrax named Qatar Airways as the best airline in its 2018 ratings while Conde Nast Traveler magazine picked Air New Zealand No. 1 last year.
Travel + Leisure magazine’s ratings are due out later this summer, when the magazine will reveal if Singapore Airlines has retained its title as the world's top carrier in that list. Emirates was the runner-up in those ratings.
In May, Southwest and JetBlue each won their respective airline categories in the annual J.D. Power customer service satisfaction survey of North American carriers. And last month, The Points Guy website become one of the latest to rank airlines on overall quality and service, tabbing Alaska Air as the best among U.S. carriers. There are probably at least a half-dozen other annual reports that rank either global or U.S. carriers.
For fliers looking to make sense of all them, there may be some consolation in that most of the rankings tend to favor the same set of airlines. Singapore’s win in TripAdvisor’s 2018 ratings, for example, is little surprise for a carrier that’s routinely rated among the world’s best by most others. In fact, most of TripAdvisor’s top 10 are regular’s in the “world’s best” conversations – though the inclusion of the British budget airline Jet2.com will likely come as a surprise to some.
As for TripAdvisor, this year’s effort is the second for the company that rates airlines. The company – known for its destination and travel reviews – described its methodology by saying: “Winners were based on airline reviews submitted on TripAdvisor Flights or via one of TripAdvisor’s review collection partners from February 2017 to February 2018.”