Newsroom
This is what hotel and restaurant operators think about TripAdvisor!
"Using TripAdvisor has helped our business grow. We have found that our guests check TripAdvisor for confidence when they book a trip. The most important information for them that they seek is actual guest experience. Even if you have a few bad reviews, it’s not a bad thing depending on how you've responded and it shows potential guests how you deal with problems that may arise. There is so much information from TripAdvisor reviews that guests use in the decision making process and each guest experience is different, so it gives a good, full disclosure of how things are at your accommodation." -- Vere Dixon-Smith, Mentawai Surf Retreat
"TripAdvisor has greatly impacted the public awareness of our properties, LUXE Villas Bali & LUXE Barbeque & Grill. In our experience, the vast majority of world traveller's trust TripAdvisor to guide them to the appropriate accommodation, dining & things to do in any given destination on earth. I admire TripAdvisor's business acumen, integrity & commitment to provide the best advice to travelers world wide. " -- Paul J. Loube, LUXE Villas Bali
"We find most of our customers go to TripAdvisor for advice, before travelling. Once booked into the property, they are more than happy to write a review, which in turn assists other travelers to find a property that would suit them with their travels. Reviews are frank and to the point and assist property owners to improve the services to customers and ensure that you continue to provide what the customer is looking for. TripAdvisor's logo's and reward certificates are an asset to display within your business, or on your website. The advertising tools, for ways to promote your business, work extremely well, customers do comment on these and are happy to see that you are part of a well organised team of like minded people." -- Gael Tirta, Duck Inn Bali
"TripAdvisor is a great tool for both guests and business owners. It becomes a lot clearer about the provided services and the type of clients for the specific location. We advise our guests to write on TripAdvisor all the time and share their experience with others." -- Arvid, Mondo Surf & Lifestyle Village
"TripAdvisor shares independent reviews from customers' experiences at the hotel. It's good for business if it gives another platform to show the hotel and for people to book the hotel. People often share why they choose the hotel, like location and activities nearby. It really helps travellers to get so much information before making a decision to book the hotel." -- Wulan Untari, Swiss-Belinn Kemayoran Hotel
"Listing on TripAdvisor brings us more traffic to our official website and, of course, will drive more direct bookings. The team especially Ms. Ekta Sharma is extremely helpful in every query we have about our business listing especially when we decided to change our accommodation type. Thank you for your continuous support and we will definitely recommend everyone to do listing in TripAdvisor." -- Widya, Villa Berawa
"Puri Sawah Restaurant has been noticed more since we signed Puri Sawah on TripAdvisor. People are now actualy coming because they've read reviews about Puri Sawah (not just accidentally dropping by when they're traveling around Tirtagangga). TripAdvisor has helped my business by letting people know that we exist. Thank you so much, TripAdvisor." -- I Made Lata Sandi Yuda, Puri Sawah Restaurant
"This is a new business and TripAdvisor is important to gain online visability in the Bali Seminyak coffee shop market. It has helped by directing people to the business." -- Raymond, Grab Me Bali
"Great website. I think TripAdvisor is one of the main websites that people use to find restaurants when traveling. We seem to be visited by a good number of tourists, maybe 40% of our business. It's been very beneficial. Good job!" -- Jon Price, Cafe Balangan
